Returns

HOW TO RETURN AN ITEM?

If you are not satisfied with your purchase and wish to return an item, please contact us within 30 days of receiving your order.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and send further instructions if the return is approved.
Only items purchased directly from www.wildfitness.store will be accepted. Returned items must be in their original packaging, including accessories, manuals and documentation.

Returned items must be unused, in the same condition we sent them to you, and in their original packaging. If the condition of the product sent back to us is not in acceptable condition, we reserve the right not to refund or exchange. Products that have been personalized cannot be refunded or exchanged.

Non-returnable items include items damaged due to customer mishandling. Returns made without a receipt may be rejected. WILD FITNESS reserves the right to deny any return.

HOW DO I CHANGE OR CANCEL MY ORDER?

Please contact us as soon as possible if you need to modify or cancel your order. Please be sure to provide your order number and the modification you wish to make and we will confirm once the modification has been made. Please note that any order that has already been packed or shipped cannot be modified or cancelled.